Authentication and Protocol Settings for Citycell Dialup Connection

Error/ Reason to Configure
Error Type:  The protocol is not configured / A dial-up connection could not be established/ Username and password wrong




Common Requirement


The necessary information of dialup connection of Citycell are as below,


User Name:       waps
Password:          waps
Dial Number:    #777

Note: To know how to create dialup connection, then click here.

Internet Protocol Settings in Windows 7


Go to Start > Control Panel > Network and Internet and click on Networking and Sharing Center

Click on Change Adapter Settings

Now select the correct dialup connection which is created to get Internet (PPP - Point to Point Protocol) connection and right click on the icon to click Properties of the Dialup connection.

Note: To know how to create dialup connection, then click here.

Here, we will get a option to select the correct modem from multiple modems which will be used to get internet connection.

Here, we can set the rules which will require at the time of dial and at the time of auto re-dial to get internet connection.

Here, select Data encryption as No encryption allowed (server will disconnect if it requires encryption)



Here, we can select the correct protocol. Just do mark “Internet Protocol Version 4 (TCP/IPv4)” which is used to get connection and unmark other protocols, if selected. To edit the other option of the protocol, click Properties button after selection the protocol.

Select Obtain an IP address automatically and Obtain DNS server address automatically. Now, click the Advanced button to configure more.





Internet Protocol Settings in Windows Xp

By default, Windows dial-up networking connections bind the IPX/SPX and TCP/IP protocols to the dial-up adapter. However, most Internet service providers (ISPs) like Citycell requires only TCP/IP, Client for Microsoft Networks, and the dial-up adapter to connect to the Internet.

Turn off any unnecessary protocols. If same problem, then check Control Panel> ISP Name> (Right Click) Properties> Networking> Type of dial-up server I am calling> selected as PPP: Windows 95/98/NT 4/2000, Internet.


If Problem not solved, check whether IP address is selected as dynamically assign an Internet Protocol (IP) address, therefore check,